Negotiation and Conflict Resolution
We all negotiate and face conflict much of the time, both at work and at home. Doctors will learn how to negotiate effectively and use powerful techniques for avoiding and resolving work-related conflict.

Duration: Half-day

Methods: Interactive lecture and demonstration supported by visual and auditory aids. Active role-play exercises.

Suitable for: Those doctors who regularly need to negotiate and resolve conflict as an ongoing part of their work or those who are seeking to move into a new role demanding these skills.

Objectives: Attendees will learn the importance of preparation in conducting effective negotiations. Time will be spent highlighting and discussing the importance of the eight-step model in conflict resolution. Participants will engage in real-life role play scenarios to practice the skills they have learned in a safe and supportive environment.

Continuing Professional Development Certification is provided

Developing Leadership

Time Management

Presentation Skills

Business Planning for the NHS

Communication Skills

Conducting Appraisals

Managing Change

Teaching and Coaching Skills

Managing Stress and Improving Work-Life Balance

Negotiation and Conflict Resolution

Effective Teamworking

CV writing and Interview Skills

Professionalism in Medicine